A Unique Approach to Ensure Long-Term Success
Every healthcare provider has a unique story when it comes to their resource and supply management needs. That is why we take a tailored approach to every engagement, drawing on our experience as a provider-owned organization to listen first and understand your organization’s specific opportunities. From there, we co-create a Success Map detailing the value we can deliver by working together and implementing our User-Directed Integrated Solutions.
Operations and Logistics Optimization
We believe that a great resource and supply management runs silently in the background and should operate as a service to physicians, clinicians, leadership, and associates. Through the development and implementation of standardized and optimized operations processes, we’ve improved inventory turns by 45%, reduced on-hand inventory by $116 million, and increased raw fill rates to 96% through the implementation of a simple, low-cost, and streamlined logistics model. By combining a culture of hospitality with leading operations and logistics processes and controls, we can help you increase cash on hand, reduce waste, and enhance service to your caregivers – all without capital investment in large warehouses, low unit of measure, or expensive technology.
Strategic Sourcing
The Resource Group's Strategic Sourcing process begins by listening to the end-user. End-user groups known as Decision Teams and Affinity Groups, comprising physician, clinicians, and other caregivers define the attributes required in products and services. Utilizing this attribute model allows The Resource Group to identify products and services based clinical acceptability rather than bias or brand preference. Our team of expert negotiators deliver highly-competitive contracts based on those attributes and those contracts contain are available to all regardless of size or geography with no tiers. We know that making contracts available alone does not sustain savings, so we support our process with full implementation and measurement. All contracts are fully implemented to 90% compliance for the life of the contract and savings is measured. Participants have realized 8 to 18% savings through access to improved pricing, full implementation, and measurement.
Change Management
Effective change management is critical to sustain the value available through The Resource Group's end-to-end resource and supply management solution. At The Resource Group, we believe in elevating supply chain from 'the basement to the boardroom' to move activities from transactional to transformational. Truly elevating supply chain benefits both supply chain associates and the rest of the organization by opening lines of communications and increasing collaboration. Continual communication, connectivity, and engagement is the key to long-term success.
The Resource Group places C-suite leaders and permanent, embedded Value Realization Teams at our Participant sites to engage leadership and caregivers and drive change. Implementation, Operations, and Analytics resources integrate themselves into Participant organization to maximize the value The Resource Group can achieve. This onsite team alleviates the burden on caregivers, freeing up their time to devote to patient care. Through this model, supply chain runs silently in the background so caregivers can focus on the patient.
